water damage phone

I have a iphone 7 plus I need to recover photos that fell in puddle


Posted on Apr 2, 2019 12:13 PM

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Posted on Apr 7, 2019 8:18 AM

Rice isn't necessarily the best choice for drying a phone out. Rice is organic (that's why we eat it... It's full of organic nutrients that can be released when it gets wet). It's possible for rice to leech undesirable things back into the phone that could harm it.


My best advice is to use silica gel desiccant. Those are the little bags that are often packed with products that say "do not eat". You can get them from many online, office supply, and big box retailers, and they will absorb water without any risk of leeching organic compounds back into the phone, since they are completely inorganic in nature. Look at the package you get for instructions. Often you can "regenerate" silica gel desiccant by baking it, which drives off any moisture in it, and allows it to be reused to absorb more.


If you can absorb moisture out, without introducing extra organic compounds, you MIGHT be able to dry it out with little to no corrosion, and it MIGHT come back to life (of course, it also might not).


This is gonna sound a bit nuts, but if you had your phone drop into dirty, nasty water, it can actually help to wash it out with cleaner water to get rid of the nasty crud inside. It's actually better to wash out filth from a wet phone before you dry it... I mean, it was already wet anyway, and you're already gonna replace it, whether you get your data off it or not. If you can find a place that has Deionized Water, use that. It's so pure that it's mineral free, and doesn't hardly even conduct electricity. Distilled water is not necessarily the same as DI water. Always ask the filtration shop.


The goal, of course, is to get the phone to dry out, while minimizing the chances for corrosion. If you succeed, you MIGHT be able to power it on again. If you achieve that, then DO NOT RESTORE, boot, securely log in, and copy your data off of the phone as fast as you can. I would NOT rely on the phone to have a very long life after a dunk, so look into your next phone after you save your data off the old one. Of course, it's always a gamble. There is no possibility to guarantee it'll ever power up again, but you can always try. If it does power up, you have a chance at recovering your data.


You can refer to Apple's support for their policy on data recovery

https://support.apple.com/en-us/HT202004

66 replies

Apr 2, 2019 11:04 PM in response to Kristyanna1019

Kristyanna1019 wrote:

the phone fell in the puddle, Duh!

Yes, and what I said in the very first reply was if it would not turn on then you could not recover anything unless it was from a backup. I did not say it was impossible to recover the phone contents because all you said was it was dropped in a puddle, nothing about its operating condition afterward and I wasn't ready to start going on about 'well if this then that, and if this then that, and if this then that'.


Oh, don't do the rice thing. Let it sit for several days before turning it on.


If it will turn on then there's a very good chance you can recover things, though water damage can have a delayed effect so you'd better do backups sooner. You never can tell. We have an iPhone 5S that fell into several inches of water for a few seconds two years ago and is still going strong, but people have also posted here about iPhones getting splattered with water and being toast.

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water damage phone

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