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Face ID not working for Apple Pay, but all other apps it works fine. When opening my wallet I get the message "Face ID or Passcode Required to Pay!" Can anyone help? It's worked in the past but the last month or so this is the problem.
iPhone X, iOS 12
You're welcome. Sorry that the tips in the articles didn't solve your problem. Perhaps the article below will cover any tips not included in the other two.
How to fix Apple iPhone X Face ID feature that is not working [Troubleshooting Guide] - iKream
If none solve the problem, the I'd suggest you Contact Apple Support , or make a Genius Bar appointment at an Apple Store. Find Locations
Thanks for the information but neither of those articles help. Face ID is working properly on all other apps it just isn't working when using Apple Pay through the wallet app. When I double click the right button on my iPhone X running the current software 12.2 (the same results were happening when I was running 12.1) the Face ID scans my face but then I get the notification "Face ID or Passcode Required to Pay!". Again, Face ID is working in all other instances which I use it.
Thanks for your help, I appreciate it.
The following Apple Support articles should be of help:
Thanks for your assistance, I appreciate it. I tried the other options but was not successful. I head over to the Apple store.
Face ID not working for Apple Pay
