can not update Apple ID setting

Question

Level 1

8 points

can not update Apple ID setting

I have 1 macbook pro 2015, 1 iphone 6 and 1 ap watch.

Recent, mac and iphone show notification about "update aplpe id settdings"; i followed all step but nothing happend. For example, with my macbook, I clicked setting > icloud > update apple id setting > password.... > and a menu (as under image); and there's not approval from other device; same with iphone.

Even i sign out my ID from all devices, and sign back again each device step by step. The notifications in all are uncomfortable, help me plz, Apple Support !

Posted on Apr 3, 2019 1:29 AM

Reply

Answer 1

Eric Root

Level 10

684,213 points

Apr 4, 2019 7:23 AM in response to hungnguyen77

there is a contact link.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Work through the screens to get a chat option. You may need to pick a problem that is slightly different than yours to get a chat option.

Apple Support using Twitter

Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.