Not ALL photos on iPhone showing up in Photo application

I can plug my iPhone 5s into a PC and simply by browsing to the folders on my iPhone see everything. I can't do that on a Mac. When I try to view them through the Photo app, it shows a quite a few photos, but not nearly all of them. It shows at the top " New Items ( 369 items ) ". That's not all of them. How can it get it to show all ?


Posted on Apr 4, 2019 10:58 AM

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Posted on Apr 6, 2019 4:39 AM

To see all photos, scroll the Import window. The "Already Imported" section is on top of the "New Items". Drag the import panel down to reveal the top section. Hopefully the "Already Imported" will then be shown.


https://support.apple.com/en-in/guide/photos/from-a-camera-or-phone-pht6c803201/mac


7 replies

Apr 8, 2019 10:40 AM in response to John-AVUSD

Your system versions should certainly match.

Have you tried to download the photos with Image Capture, since you do not want them in your Photos Library anyway?


Image Capture is giving more information about import problems than Photos. In Image Capture I can see the tiny cloud icon to the right of the iPhone icon, telling me, that the problem is, that iCloud Photos has become enabled on my iPhone. I would have to disable it, to be able to download from the iPhone via a USB connection.

The "Please wait" never goes away.



Apr 8, 2019 8:15 AM in response to John-AVUSD

That is what I meant, sorry for not being clear. When you plug in the iPhone, it may show the photos on the iPhone scrolled, so that only the new photos are shown. And the scroll bars may be hidden, so you do not see that the panel needs scrolling down. Have you tried to scroll the view down to see the photos that may be hidden above the "New Items"?


Which system version is installed on your iPhone and on your Mac? Since the upgrade to Mojave I am also not seeing most of the photos, when I am plugging my iPhone into my Mac, neither in Photos nor in Image Capture. Image Capture is just showing "Preparing" and Photos just a few items.





Apr 8, 2019 12:33 PM in response to léonie

Mac OS and iOS may not always HAVE the same versions, so needing to match would not always be an option. Like now. I have the most updated version available on my devices.


So, what your suggesting is I need to use a different program to see the photos on my phone from my Mac ?


This would be so much simpler if Apple would just let it appear as folders on a removable device, like the PC does.


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Not ALL photos on iPhone showing up in Photo application

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