Why do songs become unavailable on Apple Music?

Hi all


Having some issues with Apple Music. I get the message "This song is not currently available in your country or region" when it's added to a playlist. However, searching for the song in Apple Music allows me to play it.


The playlist is fine on iTunes on MacOS, don't have any issues playing from there. I haven't changed region, but I have just re-subscribed to Apple Music after having about a year off from it.


Any ideas?


[Re-Titled by Moderator]

iPhone XR, iOS 12

Posted on Apr 5, 2019 5:06 AM

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Question marked as Top-ranking reply

Posted on Jun 20, 2019 9:22 AM

OP and everyone else having this problem, I think I may have fixed it. I was having the same issue. The song is having an issue in how it saved to your library for some reason. I fixed it by doing the following:

Go to the Songs section of your Library.

Find the problem song and delete it from the library.

Re-add it to your library/any playlist.

It should now be playable.


I don't know why this happened, or how this song came to be saved in my library because I'd never actually added it. But lo and behold, it was there and causing the problem.

163 replies

Sep 18, 2019 1:53 PM in response to lloyd_634

I have another problem. I love the soundtrack from the Tron: Legacy movie and I cannot download the album because it’s not available in my country. I mean what’s the problem are we not paying the same like US? In my country IPhones a a lot more expansive and the monthly subscription is more expensive as well in my country if we will compare the salary from US and my country, WHAT IS THE PROBLEM APPLE?!!!

Oct 6, 2019 3:45 PM in response to lloyd_634

I have a huge CD collection, NOT pirated music. This never used to be an issue, and with only certain songs on a CD. This seems like Apple’s way of getting people to buy tracks from them, which is extortion. The Apple sites say it was the artist or the record company who have retracted the rights, but I haven’t been able to verify this in a non-Apple site. This is total BS. Apple, do you really need more money??

Oct 7, 2019 9:24 AM in response to paulsp1

I was told by an Apple rep that the rights have changed on some songs either by the record companies or the artists. This makes no sense as the issue of “grayed out” songs happens with only certain cuts on any given CD and not the entire CD. This seems unlikely as with other brands if electronics this does not happen. So the explanation of @music rights” seems to be a moot point.


im going to try to resume my two devices. Thanks for your suggestion.

Oct 7, 2019 4:02 PM in response to lloyd_634

Yes it's not a rights issue & probably does does have something to do with Apples Software. This might be a way to push there online music service ... IDK. Although music limits space, playing directly off my phones storage is okay for me. It saves me data, & paying for a music service. So this isn't going to suddenly make *me* want to pay for a music service.


Question for those of you posting recently, have you been facing this problem since April of 2016, or is it just new for you. This the so called *solution* to this problem.


"Tracks on an older playlist may have been edited (possibly only the meta data or lyrics text) to a new version on Apple Music, thereby invalidating the old version. You can delete the old track from the list and add the new version from Search to update your playlist.


Tracks that were once available, may have been retracted by the artist or their record company, temporarily or permanently, for all regions or for selected regions. The availability of tracks can change over time. "


About the 2nd part of this answer, that's why I absolutely hate listening to music on my phone nowadays. I listen to some fairly obscure music, and it's not all on iCloud. A great line from the Movie High Fidelity sums it up. when Rob Gordon says “I get by because of the people who make a special effort to shop here, mostly young men, who spend all their time looking for deleted Smith singles and original, not rereleased underlined Frank Zappa's albums. Fetish properties are not unlike porn. I'd feel guilty taking their money, if I wasn't... well... kinda one of them.” Still I don't play any obscure tracks on my phone. I already know they won't play.


The first part of the answer did solve the problem for me though. It isn't worded very clear though. Apple did edit a large chunk of my music library (80 plus %). I simply connected my phone, went into iTunes, deselected every album that had previously worked, and synched. This deleted every song from my phone. I then reselected my music, and viola, problem was solved.


Still since the problem occurred after an update, why hasn't Apple figured out a way to fix this data problem, in the 3 years since.


Oct 10, 2019 7:36 AM in response to greenmind

Wish I could tell you when it occured or if the problem recurred. Don't use the phone for listening to my library but only a back up for my PC library and occasional listening in the car. Only found out when I tried to play a song for someone that was curious about the artist. It did recover (that song) when I re-sync'd with the PC, so I blame the phone software. I have 1700+ songs on the phone so checking the entire library is not feasible, 5 days of listening 24/7. If tracks can be retracted by the artist, record company or from a region that makes a great case against digital music you've "paid" for which seems counterintuitive to the industry. Get the CD then then can't take it back. And has been said some here had their own original music on their phone which was retracted.


And yes, Apple created the problem and hasn't uttered a word (to me) as to why. In my case it wasn't a retraction or regional because the PC worked fine and phone restored after a re-sync. I buy all of my music from Amazon and don't have a cloud account.

Oct 25, 2019 1:36 PM in response to Araanim

I only buy cds and almost never buy streaming or iTunes products, and it blocked me from playing tracks I just recently loaded into iTunes and then on to my phone. With each upgrade I think more and more about getting rid of iOS and Apple, but I’m in so deep with so many devices for both business and personal use. There will be a tipping point if Apple keeps up this crap.

Oct 31, 2019 12:58 PM in response to paulsp1

If the message “song not available in your region or country” can be “tricked,” then it would seem it’s a software problem. Apple, are you addressing the hundreds of posts from multiple sites about this issue? Seems like it’s still occurring. That is, unless you expect all of us to ditch all our music and repurchase everything from iTunes...

Nov 2, 2019 5:19 AM in response to lloyd_634

Agree with the other comments. Apple music has basically destroyed my OWNED music library. Once I synced my device, almost all of my music won't play and comes up as not available in my region. But it's my music that I purchased and loaded or purchased through iTunes. Songs play fine on my computer. Not on the device


100% of my music has been purchased in the US so there is a problem with the app. My device is also a fairly new iPhone. all updates are current. My issue is not with a few songs either. It seems to be a significant % of my music library.


How do you fix this?



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Why do songs become unavailable on Apple Music?

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