iTunes could not connect to this iPod touch. The value is missing.
i forgot the passcode and im trying to reset it but it says iTunes could not connect to this iPod touch. The value is missing.
iPod, iOS 11
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User profile for user:
Joseph_S.
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Community Specialist
Hi lavendarkite,
Welcome to Apple Support Communities. I understand that your iPod touch is not being recognized in iTunes. I don’t blame you for reaching out as you’d like to restore the device to remove the passcode. You’re in the right place to find a resolution.
To help resolve this issue, I recommend following the steps in this helpful article: If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
Thank you for using Apple Support Communities. Take care!