Bright Spot Above Home Button In iPad Pro 10,5

Question

Level 1

4 points

Bright Spot Above Home Button In iPad Pro 10,5

After a year of use, the screen of my iPad presented a white point of one centimeter and that is located above the Touch ID. I read that it is a recurring problem of several users. It is evident that it is a design flaw. We need a unit replacement program

iPad Pro 10.5-inch, Wi-Fi

Posted on Apr 6, 2019 1:37 PM

Reply

Answer 1

Kappy

Level 10

361,747 points

Apr 6, 2019 1:44 PM in response to cucupipi

Try Some Troubleshooting?

Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
Restore: Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple.

For help with the above on later models, including iPhone 7, 7s, 8 or later, iPad Pro 11" and iPad Pro 12.9" models, please refer to If your iPhone, iPad, or iPod touch won't turn on or is frozen.

If all else fails then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. If you did not purchase it from Apple then you will need to look to the vendor for service or How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).

Reply

Bright Spot Above Home Button In iPad Pro 10,5

Similar questions