Could not set up apple pay ios 12.2

I cant set up apple pay i can’t add a card

iPhone 7 Plus, iOS 12

Posted on Apr 7, 2019 11:09 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2019 12:40 PM

Hi ivelissepr,


Thanks for reaching out to Apple Support Communities. I understand you’re unable to set up Apple Pay on your iPhone. I don’t blame you for reaching out. I’ll be happy to help and provide you further guidance.


First, you’ll want to make sure that Apple Pay is available in your country or region. Here’s how: Countries and regions that support Apple Pay


Please keep in mind that Apple Pay Cash is only available in the United States.


Once you’re able to confirm that information, I recommend testing on both Wi-Fi and cellular data. If you’re on a Wi-Fi network, please attempt using another good known Wi-Fi network to see if you can setup Apple Pay.


When your iPhone is connected to a cellular network, you want to make sure that Wallet and Settings is enabled in Settings > Cellular.


Lastly, I recommend checking to see if the date & time on your iPhone is correct. You can check that by navigating to Settings > General > Date & Time. 


Thanks for reaching out in Apple Support Communities. Have a great day!

5 replies
Question marked as Top-ranking reply

Apr 9, 2019 12:40 PM in response to ivelissepr

Hi ivelissepr,


Thanks for reaching out to Apple Support Communities. I understand you’re unable to set up Apple Pay on your iPhone. I don’t blame you for reaching out. I’ll be happy to help and provide you further guidance.


First, you’ll want to make sure that Apple Pay is available in your country or region. Here’s how: Countries and regions that support Apple Pay


Please keep in mind that Apple Pay Cash is only available in the United States.


Once you’re able to confirm that information, I recommend testing on both Wi-Fi and cellular data. If you’re on a Wi-Fi network, please attempt using another good known Wi-Fi network to see if you can setup Apple Pay.


When your iPhone is connected to a cellular network, you want to make sure that Wallet and Settings is enabled in Settings > Cellular.


Lastly, I recommend checking to see if the date & time on your iPhone is correct. You can check that by navigating to Settings > General > Date & Time. 


Thanks for reaching out in Apple Support Communities. Have a great day!

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Could not set up apple pay ios 12.2

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