the network connection was reset

I spent an hour on the phone with Apple support yesterday and 30 minutes the day before. We tried several things including deleting the iTunes preferences. In the end they felt that it was a server-side issue, which I tend to agree with. If you're having this issue please file a bug report with Apple. Most people don't seem to be aware that they can do this. Just go to the following site:

https://bugreport.apple.com/cgi-bin/WebObjects/RadarWeb.woa/wa/signIn

OK, I have not dared plug anything into iTunes in this current state! I noted a comment in the earlier thread that logging out/in helped, but for me not so. Last year I had an iTunes store issue where a shipping address kept getting over-written and then it just cured itself.

I have just logged out any device with iTunes access - iDevices, ATV, iMac etc; Reset my modem and router and rebooted all my wireless network AES/AE etc. Still no joy!

I can create this issue logged in or with no account signed in on my iMac. All other devices working fine, so it is either an iTunes client or iTunes server problem.

Still waiting on Apple's Tech Support.

I'm having the same problem- connecting to the iTunes store from my Macbook has been nearly impossible for the past few weeks. I get either "network connection reset" or error code 8003. I'm confident this has nothing to do with my connection, software conflicts, firewalls etc. (as Apple techs suggested in another thread). The only thing I've changed during this time is to download Apple's updates. This is an Apple/iTunes issue, period.

Another note: even on my BRAND NEW iMac (connected via ethernet/hardline), I am usually timing out when trying to preview songs from the iTunes store. Something with iTunes has broken recently- Apple needs to fix this!

I've been have this problem at home for several days. It seems to be getting worse.

Today I tried downloads some apps from work, and got the same error.

So at least:

1) It's nothing at my home network set up.
2) It's not network speed related, since we have an extremely fast connection at work.
3) It's not just mac, since I have Macs at home and a Windows 7 PC at work.

yer getting the same problem updated my iphone 3gs yesterday on my sisters computer then i had to put my credit card details back in cause it said something like my account had been accessed on a different computer so i did that and pluged my iphone back into my computer and now the itunes store wont load and comes up with the problem "the network connection was reset". but i was still able to download the new podcasts

For there being 2 threads for this and alot of people having the same problem i thought apple would of got onto this alot quicker

I have been getting this and continue to, without an iDevice connected. I get it when browsing the store.
Like a previous poster, I too feel it is a server side issue. Now I seem to be into a circular referral with iTunes and Tech Support.

Having the same issue, for a week or so now. Every time I try to access the iTunes store: "Network connection reset."

Have tried all the posted suggested 'remedies' and get success once; but then the second time I go to the iTunes store the error recurs.


So frustrating.

Has this now stopped? Since this morning, the issue seems to have stopped for me - or at least I cannot induce it to happen. The only substantive change was to run the iOS4 upgrade on my iPhone and iPad last night. During this process some connection to the iTunes server occurs - could this have cleared the issue? Anyone else seen a change?

Yup, I've been able to connect to the iTunes store and download anything since yesterday.

Same here. I emailed ITunes support and received the following message two days ago:

"I have verified that the iTunes Store is functioning and accepting connections, which indicates that the issue is related to your Internet connection, local network, or your local computer itself."

I checked with my ISP before I sent that e-mail. Everything was okay. But the iTunes reply was exactly what I expected to hear. I knew that they would never admit that the problem was theirs and would just pass the buck to others. Yesterday, the store was accessible again and iTunes was functioning normally. It seems very obvious that this was an iTunes problem all along. Even so, I'm absolutely certain that they will never admit that it was. 😟

Having the same problem here. Mid 2010 Macbook Pro, iTunes 9.2.1, iPhone 3GS with iOS 4.0.1

Most of the times i get this error: "stopped (err = -3253)" and a dialog saying that the network connection was reset. This is the same for Apps and Music. But sometimes it works and I can download normally. I am certain that it's not a problem of my connection or anything local since i did a lot of trial-and-error testing and the problem is pretty reproducible. Except for the few times when it works. This morning for example I had two App updates. First I got an error message for both. Later, one of them downloaded OK but the second did not and it attempted download right after the first...

I am quite sure this is a server issue. Apple???

I was able to 'download all app updates' without an error message today for the first time in weeks. I still have not turned 'enable multiple downloads' back on. I will try that in a day or two.

Mike

This issue is very annoying. I have been signing out of itunes and then trying to update apps. It prompts you to enter user id and password and that seems to be working much better. Not a fix for sure, but it is worth trying.