AppleTV 4K connects at 720p automatically to a 1080p HDTV

Ever since a recurring series of power disruptions that left my Sony Bravia system messed-up, I have had to connect my AppleTV 4K directly to my 1080p HDTV via HDMI cable. Before I connected directly to the TV, when the AppleTV 4K was connected through the receiver to the TV, the AppleTV would automatically connect at 1080p; now, with a direct HDMI connection, the AppleTV 4K defaults the connection to 720p when it is initially turned on daily and I need to manually enter settings and change the video to 1080p, which the AppleTV then accepts and connects to the TV at that resolution.


Does anyone have any idea why this is happening or what can be done to correct this? Is there some way to permanently set the resolution output to 1080p, rather than having to do this every time I watch programming through the AppleTV?


Thanks.

Apple TV 4K

Posted on Apr 8, 2019 5:00 PM

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3 replies

Apr 9, 2019 5:44 PM in response to E. Kennedy

No, I was not going to ask about the cable. I am going to ask about other devices (which you just mentioned but did not mention if they were having issues too only that what they send is what the TV auto sets to). Are you having an issue with other devices when used in that same HDMI port? Have you tried a different HDMI port? Some TV's have multiple ports.



There is also this link - https://support.apple.com/en-us/HT208074

Apr 9, 2019 4:59 PM in response to askbarnabas

The TV automatically outputs at whatever resolution is input, e.g., when the source is a Blu-ray disc, the resolution is automatically set to, and displays as, 1080p according to the on-screen information; when the input is the cable box and 720p programming, the TV outputs @ 720p. The same goes for 480p programming through the cable box. If the AppleTV 4K had some way to automatically set the output resolution to 1080p, the TV would accommodate that but, as it is now, for some unknown reason, the AppleTV 4K defaults to 720p and I don't understand why. The HDMI cable is brand new, in case that was going to be your next question.

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AppleTV 4K connects at 720p automatically to a 1080p HDTV

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