My iPhone XR blacked out randomly

I just got the iPhone XR less then a month ago it it blacked out randomly. I’ve tried the volume up, volume down, and power button, ** it’s not working. I don’t want to go to the apple store to have them fix my phone. Please someone help!!!


iPhone XR, iOS 12

Posted on Apr 8, 2019 5:03 PM

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Question marked as Top-ranking reply

Posted on Apr 10, 2019 4:04 AM

Try plugging your device into a PC or Mac with iTunes. If the device is recognised, you may be prompted to restore your device. If you have a backup of your device on iTunes or iCloud, you will be able to restore to it.


Restore your iPhone, iPad, or iPod touch from a backup:

https://support.apple.com/en-au/HT204184


If your iPhone is not recognised, or you do not want to restore your device, contact Apple Support.


1 reply
Question marked as Top-ranking reply

Apr 10, 2019 4:04 AM in response to Jkg7224

Try plugging your device into a PC or Mac with iTunes. If the device is recognised, you may be prompted to restore your device. If you have a backup of your device on iTunes or iCloud, you will be able to restore to it.


Restore your iPhone, iPad, or iPod touch from a backup:

https://support.apple.com/en-au/HT204184


If your iPhone is not recognised, or you do not want to restore your device, contact Apple Support.


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My iPhone XR blacked out randomly

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