my videos do not upload to icloud?

I can load photos but videos do not go into icloud?

iPhone 6s, iOS 12

Posted on Apr 9, 2019 8:06 AM

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Question marked as Top-ranking reply

Posted on Apr 10, 2019 3:03 PM

Hi there, Banditboy2!


Thanks for stopping by the Apple Support Communities. From your post, I see that you've started using iCloud Photos and since have noticed pictures will sync without issue, however videos do not. I'm happy to help!


From what you've described, it sounds to me like a couple of things could be going on. I'd first recommend reading through the information outlined in Set up and use iCloud Photos - Apple Support to ensure everything is set up properly, including that you have enough iCloud storage. If you do not have enough iCloud storage, new photos and/or videos may not sync.


If you have plenty of storage and everything else is set up as described in the provided article, it may be an issue with your network. If you're using cellular data, try syncing over Wi-Fi. If you're already using Wi-Fi, try another network or switch to cellular data.


Have a wonderful day!

1 reply
Question marked as Top-ranking reply

Apr 10, 2019 3:03 PM in response to Banditboy2

Hi there, Banditboy2!


Thanks for stopping by the Apple Support Communities. From your post, I see that you've started using iCloud Photos and since have noticed pictures will sync without issue, however videos do not. I'm happy to help!


From what you've described, it sounds to me like a couple of things could be going on. I'd first recommend reading through the information outlined in Set up and use iCloud Photos - Apple Support to ensure everything is set up properly, including that you have enough iCloud storage. If you do not have enough iCloud storage, new photos and/or videos may not sync.


If you have plenty of storage and everything else is set up as described in the provided article, it may be an issue with your network. If you're using cellular data, try syncing over Wi-Fi. If you're already using Wi-Fi, try another network or switch to cellular data.


Have a wonderful day!

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my videos do not upload to icloud?

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