You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

High CPU usage on a no-ad-video website

macOS 10.14.4

MacBook Pro 13 inches with Touch Bar i7 quad-core 2018 model

16GB RAM


I was on the website below:


https://www.flyingblue.us/en/programme/(popin:full-tier-benefits)


my CPU usage went to immediately 100-120% CPU usage. No other apps, or tabs/windows running. NO ads, videos running on the site. What happened? Anyone else having issues like this?


Any suggestions, advice?

MacBook Pro 13”, macOS 10.14

Posted on Apr 9, 2019 11:31 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2019 12:33 PM

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

Similar questions

5 replies
Question marked as Top-ranking reply

Apr 9, 2019 12:33 PM in response to jasonflying

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

High CPU usage on a no-ad-video website

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.