Apple Event: May 7th at 7 am PT
Hi. I’m using apple music for the last month. A couple a days ago I run into this issue with downloading songs to my library. I try to dowload but it stops the dowload somehow and also i cant see the pictures of the albums. I have internet and everything I just don’t get it.
Please help me.
Sounds like an Internet issue .... but
See here:
https://support.apple.com/en-ca/HT204406#songs
If you can't download, play, or access songs
First, check iTunes to see if the song is ineligible for upload. Additionally, if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.
Check your Internet connection
Open Safari on your iOS device or Mac, or a web browser on your PC, and go to any website to make sure that you have a strong Wi-Fi or Internet connection.
If you can't connect to a Wi-Fi network on your iOS device, you can try using cellular data:
You might have to pay a fee to download over a cellular network. Contact your wireless carrier for details, and learn about cellular data settings and usage.
Sounds like an Internet issue .... but
See here:
https://support.apple.com/en-ca/HT204406#songs
If you can't download, play, or access songs
First, check iTunes to see if the song is ineligible for upload. Additionally, if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.
Check your Internet connection
Open Safari on your iOS device or Mac, or a web browser on your PC, and go to any website to make sure that you have a strong Wi-Fi or Internet connection.
If you can't connect to a Wi-Fi network on your iOS device, you can try using cellular data:
You might have to pay a fee to download over a cellular network. Contact your wireless carrier for details, and learn about cellular data settings and usage.
I cant download songs
