Ticking sound on video playback

Every time I record a video there's an annoying ticking sound on playback! Can anyone tell me how to get rid of it, please? I have a non-jailbroken iPhone 6s Plus, which is up to date with its updates! All help is welcome...

iPhone 6s Plus, iOS 12

Posted on Apr 11, 2019 4:12 PM

Reply
4 replies

Apr 12, 2019 6:17 PM in response to Fifiring

Hi Fifiring,


It sounds like you're having trouble with video recording and I want to help.


Let's try the steps to test your microphone here:

If the microphones on your iPhone, iPad, and iPod touch aren't working - Apple Support


Does this issue with the microphone occur in other apps, such as Voice Memos?


If the issue is showing up in other apps, I recommend contacting Apple Support and seeking options for service for your device.


Try to get service options here:

Contact - Official Apple Support

Apple - Find Locations - Location Selector


Good luck!


Thanks for using the Apple Support Communities.

Apr 13, 2019 7:39 AM in response to Fifiring

Hi Fifiring,


Thanks for giving those steps a try.


To confirm, this is only happening when you record a video with the Camera app, and then playback that video?


Does it happen playing videos in other apps?


Have you tried to force your Camera and Photos apps to close and restart your iPhone?

Try these steps here:

How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support

Restart your iPhone, iPad, or iPod touch - Apple Support


If the issue with recording continues, I recommend reaching out to Apple Support to further isolate and resolve this issue:

Contact - Official Apple Support


Good luck!


Thanks for using the Apple Support Communities.

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Ticking sound on video playback

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