You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Shuffle is not turned on, but iTunes shuffles anyway

iTunes shuffles whether shuffle is turned on or not. How do I stop it?

iPhone 6s, iOS 12

Posted on Apr 12, 2019 7:34 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2019 7:53 AM

There are two places to see Shuffle. When you open an album or playlist you will see Play and Shuffle above the song listing. Once you start playing a song select the Now Playing bar at the bottom of the screen (right above Library, For You, etc.). You will see the album art and the song which is playing. Scroll up and you will see Shuffle and Repeat. Make sure that the Shuffle button is not red.

1 reply
Question marked as Top-ranking reply

Apr 12, 2019 7:53 AM in response to jasserbob

There are two places to see Shuffle. When you open an album or playlist you will see Play and Shuffle above the song listing. Once you start playing a song select the Now Playing bar at the bottom of the screen (right above Library, For You, etc.). You will see the album art and the song which is playing. Scroll up and you will see Shuffle and Repeat. Make sure that the Shuffle button is not red.

Shuffle is not turned on, but iTunes shuffles anyway

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.