apple id message on all devices

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Level 1

4 points

apple id message on all devices

Today, when I enter my apple id password on one device, I get a message on my other devices that someone is using my apple id to sign into a device in New York, NY. I am in South Carolina. Interestingly, I was on a website where my zip code is usually showing (to give information specific to my area )like shipping info) and it showed 10001 instead of my zip code. I checked and this is a New York password. I don't know if my apple id is actually compromised, or if my computer is confused about my location. I have had no changes in my ISP or anything like that. I am getting this message on my macBook Pro, my iPad Air, and my iPhone XR.

MacBook Pro 15", OS X 10.11

Posted on Apr 12, 2019 12:12 PM

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Answer 1

Best reply

Eric Root

Level 10

684,045 points

Apr 12, 2019 12:13 PM in response to cinbun

If this is an e-mail you received, or a popup on the screen, about the time you were actually logging in, there is probably nothing to worry about. The location in the e-mail is where your ISP reported it. If their servers are in a location distant from you, there will be a large error.

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Answer 2

cinbun Author

Level 1

4 points

Apr 12, 2019 6:58 PM in response to Eric Root

Thanks for your amazingly prompt response. I logged off immediately after my post. These were popups and they did appear when I was logging in on another device. Does that mean my ISP has changed location? I have had the same ISP for many years and this has never happened before. Thanks again.

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Answer 3

Eric Root

Level 10

684,045 points

Apr 12, 2019 7:55 PM in response to cinbun

You are welcome. I don't know about your ISP, but everything I have ever read has stated as long as you were logging in at the time you got the email/popup, there is probably nothing to worry about nothing to worry about.

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