Keeps kicking me out of recovery mode screen

Trying to restore after lost my passcode. iTunes Keeps kicking me out of recovery mode screen & then the restore "arrow" turns into an "error orange exclamation point"

iPhone 6, iOS 12

Posted on Apr 12, 2019 8:05 PM

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Question marked as Top-ranking reply

Posted on Apr 14, 2019 11:57 AM

Hello and welcome to Apple Support Communities, HennaDrac.


If I understand your post correctly, you forgot your passcode, connected your iPhone to your computer, and attempted to restore with recovery mode but you're getting an error. I’d like to help.


Follow the steps in this article to restore your iPhone:


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled


If you still see an error, try the steps in this article:


Get help with iOS update and restore errors


Let us know if that resolves this issue for you. 


Thanks for using the Apple Support Communities. Take care.

1 reply
Question marked as Top-ranking reply

Apr 14, 2019 11:57 AM in response to HennaDrac

Hello and welcome to Apple Support Communities, HennaDrac.


If I understand your post correctly, you forgot your passcode, connected your iPhone to your computer, and attempted to restore with recovery mode but you're getting an error. I’d like to help.


Follow the steps in this article to restore your iPhone:


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled


If you still see an error, try the steps in this article:


Get help with iOS update and restore errors


Let us know if that resolves this issue for you. 


Thanks for using the Apple Support Communities. Take care.

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Keeps kicking me out of recovery mode screen

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