HELP not everything saved to my new phone!!

I am restoring my old iPhone to my new iPhone... many of my more recent contacts did not transfer, nor did all my notes! How do I get them on my phone?

iPhone 7, iOS 12

Posted on Apr 13, 2019 11:48 AM

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Posted on Apr 13, 2019 11:53 AM

It would depend on how you were managing your contacts and notes. If you were using Notes in iCloud, as well as Contacts, you need to log into the same iCloud ID on the new phone, then turn on Contacts and Notes. They are not included in the backup and restore, since they are in iCloud. Also, make sure that you are viewing all groups in Contacts if you were managing contacts differently. They could have been mixed between iCloud, another email service, and on the phone. Also, if you still have the old phone, you can check what is the default for handling contacts, and if you have Notes in iCloud or just on the iPhone.

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Question marked as Top-ranking reply

Apr 13, 2019 11:53 AM in response to kayte5805

It would depend on how you were managing your contacts and notes. If you were using Notes in iCloud, as well as Contacts, you need to log into the same iCloud ID on the new phone, then turn on Contacts and Notes. They are not included in the backup and restore, since they are in iCloud. Also, make sure that you are viewing all groups in Contacts if you were managing contacts differently. They could have been mixed between iCloud, another email service, and on the phone. Also, if you still have the old phone, you can check what is the default for handling contacts, and if you have Notes in iCloud or just on the iPhone.

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HELP not everything saved to my new phone!!

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