eSim Factory Reset?
Hello,
I was curious if I factory reset my iPhone with eSim activated on it, will I lose the eSim and have to contact my cellular provider to set it up again?
iPhone XS Max, iOS 12
Question marked as
User profile for user:
MoonJ.
User level:
Community Specialist
Hello and welcome to Apple Support Communities, CrypticMystic18.
If I understand your post correctly, you are using an eSIM and you'd like to know if you'll need to contact your cellular provider again if you factory reset your iPhone. I’d like to help.
While you won't need to contact your carrier, you will need to go through the set up process again. Follow these steps:
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.