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User profile for user: raghav36
raghav36 Author
User level: Level 1
7 points

Facing issue pairing the Apple pencil 1st generation with the iPad 10.5 inch after upgrading the Software to 12.2

Hi,

I am facing an issue pairing the Apple pencil 1st generation with the iPad 10.5 inch after upgrading the Software to 12.2. Earlier the 11.4 was working fine.


I see the device is getting detected and a popup for Bluetooth pairing request comes up. When I select to pair then I see the pencil getting connected and immediately gets disconnected. Saying "Pairing Unsuccessful: Pairing took too long. Make sure "Apple Pencil" is turned on, in range, and is ready to pair."


I have tried the troubleshooting steps:

  1. Kept the Apple Pencil for charging more than 30 mins.
  2. Removed Apple Pencil from the paired bluetooth device list.
  3. Turned Off and On the bluetooth settings.
  4. Restarted the iPad.


Any help will be appreciated.


iPad Pro, iOS 12

Posted on Apr 13, 2019 10:59 PM

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User profile for user: Joseph_S.
Joseph_S.
User level: Community Specialist

Apr 15, 2019 10:37 AM in response to raghav36

Hi there, raghav36!


Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue pairing your Apple Pencil to your iPad. If you have followed all the steps in this article to Use Apple Pencil with your iPad or iPad Pro, then I recommend you reach out to Apple directly at this link to Contact Support. This will get you in touch with Apple for further troubleshooting steps.


Cheers!

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Facing issue pairing the Apple pencil 1st generation with the iPad 10.5 inch after upgrading the Software to 12.2

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