how do I get to my mail account to see if the outgoing password is correct

I can not send emails from my outlook account. I am receiving emails just can't reply. I changed my password for my email account yesterday on my iPhone but not on my Mac laptop. Can't determine how I get to my mail account on my Mac laptop



MacBook Pro 15", macOS 10.13

Posted on Apr 17, 2019 7:31 AM

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2 replies

Apr 18, 2019 8:14 AM in response to kmmont15

Hi, have you changed your eMail password lately?


Open Keychain Access in Utilities, then either check the Password under that item, change it, or delete it and start over.


Enter the part after the @sign in the search bar.


You may have duplicate or more entries in Keychain Access.


If using a browser to login via WebMail works it's not Name or Password, but likely old passwords interfering.


There''ll be at least 2 entries, maybe more.


The trouble is that Mac Mail almost always chooses the old Passwords if you don't change or get rid of the old ones.


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how do I get to my mail account to see if the outgoing password is correct

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