I can't turn my camera on during face time

I have an iPhone 6 and I've tried to group face time with my friends but I can't see their faces and they can't see mine.One of those friends have an Iphone 5 and hers works just fine. I don't know how to fix this.

iPhone 6, iOS 12

Posted on Apr 18, 2019 3:07 PM

Similar questions

My camera off button is grayed out when I go onto Group FaceTime my friends can’t see my face. My camera is off but the camera on button is grayed out so I can’t click it
2279 1
When I have tried to Group FaceTime with my friends my camera never works and I was wondering why When I have tried to Group FaceTime with my friends my camera never works and I was wondering why and I can’t see My friends face bc my camera isn’t work and it appears of it was off but I can’t turn it on. [Re-Titled by Host]
268 1
Why wont it let me turn on camera when I am on Group Facetime? I joined a group facetime call with some friends and they said that they couldn’t see my face. When i went to go see if my camera was off or on, it said that it was off but the option of turning it on wasn’t there, it just remained grey. Why is that?
7189 2

1 reply

MrBill3

Level 10

104,434 points

Apr 18, 2019 3:52 PM in response to Olivia_vang

Hello,

See if anything in this link helps:

Use Group FaceTime on your iPhone, iPad, and iPod touch

Good luck.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can't turn my camera on during face time

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up