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Files downloaded from Icloud are MP4 and MOV and 720p instead of 1080p

I have a XS Max

I recorded a bunch of short videos, when i downloaded them to my PC i found 1/3 are MOV the rest MP4 and most are 720P, 2 are 1080.

I have my settings set for 1080 at 30fps.


  1. why are there 2 formats in my phone? - (all recorded in normal apple camera app) - i thought they all would be MOV as it's apple....
  2. if i have my settings at 1080 then why am i getting some at 720 when it wasn't zoomed in at all.
    1. the only thing that did record at 1080 is the slowmotion stuff

iPhone XS Max, iOS 12

Posted on Apr 18, 2019 6:15 PM

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Question marked as Best reply

Posted on Apr 18, 2019 6:26 PM

If you're downloading from iCloud, make sure you are downloading the originals.


Download iCloud photos and videos - Apple Support Look at the bit about downloading from iCloud.com


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Files downloaded from Icloud are MP4 and MOV and 720p instead of 1080p

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