Age verification

Age verification for explicit content not working. After going through the process of inputting all the info I get a message saying phone is authorized for explicit content, but settings screen is frozen and won't allow the change. No matter how many times I repeat the process it still doesn't work. How can I fix this bug?

Posted on Apr 21, 2019 10:53 PM

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1 reply

Joseph_S.

Community Specialist

Apr 22, 2019 1:08 PM in response to Ageverification

Hello Ageverification and welcome to Apple Support Communities.

I see you are having some issues enabling explicit content to be played on your Android device using Apple Music. Check this resource for info:

Turn off explicit content in Apple Music on Android - Apple Support

While the directions are specific to a forgotten passcode for this function, the advice to remove the app and reinstall it when having issues with this function apply.

Cheers.

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Age verification

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