Space Grey MacBook Pro fading 9 months after purchase

I purchased a 13 inch MacBook with the touch bar in August 2018. I have only used it at home for a few hours each week but am already noticing the space grey wearing off around the outside edge. The inside is completely fine. My hands are about as dry as can be and I always wash my hands before use.


I’m slightly confused with what the cause might be. What would you recommend I do to prevent further discolouration of the outside?

MacBook Pro 13”, macOS 10.14

Posted on Apr 23, 2019 12:56 PM

Reply

Similar questions

2 replies

Apr 23, 2019 3:28 PM in response to Strugglingstudent

Strugglingstudent wrote:

I purchased a 13 inch MacBook with the touch bar in August 2018. I have only used it at home for a few hours each week but am already noticing the space grey wearing off around the outside edge. The inside is completely fine. My hands are about as dry as can be and I always wash my hands before use.

I’m slightly confused with what the cause might be. What would you recommend I do to prevent further discolouration of the outside?


Hmmm. You have a one year warranty— you will have to take it in and see what the official word is on the issue.


Go from there.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


https://checkcoverage.apple.com/

https://support.apple.com/my-support


https://support.apple.com/en-hk/aasp-program

https://locate.apple.com/country


From iOS app online Genius Bar appointment:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



You can also send in Apple Feedback http://www.apple.com/feedback

Maybe wait on this until they make an assessement over the counter


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Space Grey MacBook Pro fading 9 months after purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.