Stuck on change of Terms and Conditions

Every time I’m trying to download anything from the app store it says “Apple Media Services Terms and conditions have changed” and I can’t agree to them because it would show up over and over again.

I tried to click through all 17 pages which didn’t work as well as canceling and trying again.

iPhone 7, iOS 12

Posted on Apr 24, 2019 7:10 PM

Reply
57 replies

Apr 25, 2019 2:44 AM in response to greta240

I contacted apple support for the issue and even after a long conversation, remote support and other steps instructed by them the issue remains.

Only thing which worked is for updating the apps, click on cancel and then update again, it works. But cannot download new apps.

Apple suggested to check on other Wifi network and different apple id for app store.

My question is why should i use other apple id? I want the issue on my apple id to be resolved.

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Stuck on change of Terms and Conditions

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