iPhone disable after 10 wrong passcode inputs

Hi,


Yesterday I lost ~1,5 years of my sons childhood photos. Today I am back to his 6 month, since that was my last backup to iTunes. My problem you will say and you will not be mistaken. BUT...


What does this selection mean: Settings > Touch ID & Passcode >Erase Data (on/off)?

It was set to off in my case, and still, after 10 wrong inputs of passcode the outcome was the same - I lost all my unbackuped data. To my understanding, this setting clearly states, that if I choose not to Erase Data after 10 wrong passcodes, I should not loose my data. So what happened here? Is there a way to get back at least part of the wiped data after iPhone restore via iTunes?


Sorry for abrupt and chaotic mind evolution but I could not sleep all night as I have taken childhood from my son due to some dumb programming.


There is a bug in this iOS version (12.2), that after 10 wrong inputs of passcode and delayed (60min) login via Touch ID, you can use the phone normally, except the Touch ID & Passcode settings and probably other interfaces where Passcode is a means of verification. But if you power down the phone (which was my mistake, as I did not know about this software bug), upon restart it will be disabled without ANY WAY TO GET YOUR DATA BACK. Why? I mean, if the phone was already under suspicion of misuse, why does Touch ID unlock it? And why there is no warning system that would inform you, that rebooting the phone would rip your hear out of your chest?


I love Apple. The concept, the quality. Not sure if that is true anymore.

Posted on Apr 29, 2019 12:29 AM

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4 replies

Apr 29, 2019 9:43 AM in response to mindaugas161

This not a bug.


It is a setting to automatically issue an erase after 10 passcode attempts. Any 10 passcode attempts.


As well, if you forget your passcode, you must erase the device to reset it.


Finally, if you disable the device by 10 bad password attempts in a row, which takes 2+ hours after timeouts, you must also erase the device.


3 unique scenarios that have the same result. To protect your data.

Apr 29, 2019 4:44 AM in response to SravanKrA

None of the cases. I know the passcode, have my fingers in tact (Touch ID was working just fine before reboot of the phone when it got in to "disabled+plug the cable to iTunes" stage), know my apple ID and password... but the iPhone was not responding to any command. It did not appear on iTunes when plugged to pc (all USB ports). Only after a hard reset while plugged to iTunes, it was recongnized as a device having problems, but updating failed two times to same state of "disabled+plug to iTunes". I only had a chance to do a restore and upload a backup.


If you are so sure, please try and input wrong passcode 10 times yourself. You will loose all your unbackuped data, no mater what that setting is set to.

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iPhone disable after 10 wrong passcode inputs

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