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Hello! I bought a iphone 8 from a person who claimed to have left no money and no battery on the phone. I bought the phone, but when I got home I found it locked out of the iCloud account. How can I find out the owner's email address? Thank you!
Does your screen look something like this? -
If a used iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it).
If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you, nor find the previous owner for you, and neither can the websites that offer to unlock it for a fee: these are scams.
You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.
Does your screen look something like this? -
If a used iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it).
If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you, nor find the previous owner for you, and neither can the websites that offer to unlock it for a fee: these are scams.
You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.
that's what the screen looks like.
I'm afraid the phone was stolen and I wanted to return it.I'll try to get the owner's mail address ...
Thanks!
There is no way you can get the owner's email: even if Apple know it they can't tell you (privacy laws). Your only option is to turn it in to the police.
iphone 8 activation lock