Scratch on screen

I have had my Macbook pro for less than 3 months now and the screen protector case that I got made a scratch on the screen. Does apple care cover the screen being replaced from cases that they sell that leave marks?!

MacBook Pro 13", macOS 10.14

Posted on Apr 29, 2019 8:46 AM

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Question marked as Top-ranking reply

Posted on Apr 29, 2019 9:26 AM

screen protector case that I got made a scratch on the screen.


Not sure how a case can get to the screen—but makes no difference...


If you have AppleCare+ it will cover a large portion of accidental damage.

https://www.apple.com/support/products/mac.html




AppleCare+ (similar for iPhone and iPad, each incident of accidental damage) for Mac will carry its own price tag. Screen damage or “external enclosure damage” will run $99 per incident, while other damage, including water damage, will run $299. Users receive coverage of two incidents under AppleCare+, and after the two incidents have been used up, out-of-warratny replacement rates will apply

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Question marked as Top-ranking reply

Apr 29, 2019 9:26 AM in response to Vdawn113

screen protector case that I got made a scratch on the screen.


Not sure how a case can get to the screen—but makes no difference...


If you have AppleCare+ it will cover a large portion of accidental damage.

https://www.apple.com/support/products/mac.html




AppleCare+ (similar for iPhone and iPad, each incident of accidental damage) for Mac will carry its own price tag. Screen damage or “external enclosure damage” will run $99 per incident, while other damage, including water damage, will run $299. Users receive coverage of two incidents under AppleCare+, and after the two incidents have been used up, out-of-warratny replacement rates will apply

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Scratch on screen

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