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itunes is trying to sync all my librairy but my settings are for only the checked songs. I did not change anything as it was working fine yesterday. I'm afraid to restore the ipod and to not be able to sync anything since I have a big librairy (930 gb)
iPod, iOS 12
You could try the following all-purpose steps for dealing with erratic device or sync behaviour (including the troublesome greyed out tracks and/or dotted circles of stalled transfers). They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first. I would also recommend you copy everything out of the camera roll if you haven't already.
Use an encrypted backup (*) if you want to preserve passwords, Wi-Fi settings, web history and health data where appropriate. I also suggest syncing with a selection of playlists (unless you're using iCloud Music Library) rather than manually adding content as, if nothing else, the process above is easier to do if you ever have to go through it again.
(*) The downside with backup encryption is that if you forget the password when you need it again, which could be years later, you may need to invoke a workaround to turn off encryption as shown in Disable iOS backup encryption, which can only help if your device is in a state that can backup to iCloud, or runs iOS 11 or better.
For added security you might also want to make an independent backup to iCloud and/or archive your current backup before you start.
FWIW I successfully used this method some time ago when Siri became unable to call contacts or play my music.
tt2
You could try the following all-purpose steps for dealing with erratic device or sync behaviour (including the troublesome greyed out tracks and/or dotted circles of stalled transfers). They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first. I would also recommend you copy everything out of the camera roll if you haven't already.
Use an encrypted backup (*) if you want to preserve passwords, Wi-Fi settings, web history and health data where appropriate. I also suggest syncing with a selection of playlists (unless you're using iCloud Music Library) rather than manually adding content as, if nothing else, the process above is easier to do if you ever have to go through it again.
(*) The downside with backup encryption is that if you forget the password when you need it again, which could be years later, you may need to invoke a workaround to turn off encryption as shown in Disable iOS backup encryption, which can only help if your device is in a state that can backup to iCloud, or runs iOS 11 or better.
For added security you might also want to make an independent backup to iCloud and/or archive your current backup before you start.
FWIW I successfully used this method some time ago when Siri became unable to call contacts or play my music.
tt2
thanks for the answer, first when it start to sync it goes through step 1 to 6 and then I get the message ''you can not sync the device because there is not enough space to hold all the songs in the library''. On my Ipod resume page I have checked the ''synchronize only the checked pieces'' box and in the music category I have checked the ''the whole music library'' box and it is corresponding to the same number of tunes that I have on my ipod. Today I spoked with an apple agent and they told me to unchecked this box and check the ''selected playlists, artists, albums and genres'' and then to check all the artists and playlist. I never had to do that I got a bit unhappy with the answer, asking why should I have to check once again if I only want the checked pieces to get sync. I feel its absurd and painfull to do this again as I never had to do this before. And yes I see greyed out tracks with dotted circles. I'll wait before restoring my ipod and I think that the itunes program mixes itself with its options
I'll do a backup and restore the ipod. It,s mainly for the music, I only use messenger and facebook a bit so I don't mind reinstalling these. All my music and my photos are on my computer also.
It seems I'm not the only one who get is Ipod mixed up
thanks a lot
Where do you see that it is trying to sync additional content? When the device is connected to iTunes if you look at the music area of the device do you see greyed out tracks with dotted circles?
tt2
also the greyed out tracks are only the one I'm trying to add not all my librairy
You're welcome. 🙂
tt2
itunes
