iTunes doesn't play m4a files?

So recently I noticed that I'm not able to play a lot of m4a files on iTunes anymore. They work fine if I open them with other programs, but not iTunes. I changed the file extension to mp3 and even reinstalled the program, but nothing seems to work. They used to work fine for several months, not sure why it's a problem now. Any ideas how to fix it?

Windows, Windows 6

Posted on Apr 29, 2019 8:43 PM

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Posted on Apr 30, 2019 10:20 AM

There appears to be a bug with the way iTunes 12.9.4.102 handles certain aac/m4a files made by other software. The easiest workaround if affected in my opinion is to uninstall all components of iTunes and reinstall iTunes 12.9.3.3. See Troubleshooting issues with iTunes for Windows update - Apple Community for general advice. Direct links to the most recent builds can now be found at the very bottom of the user tip.


tt2

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Question marked as Top-ranking reply

Apr 30, 2019 10:20 AM in response to edlp456

There appears to be a bug with the way iTunes 12.9.4.102 handles certain aac/m4a files made by other software. The easiest workaround if affected in my opinion is to uninstall all components of iTunes and reinstall iTunes 12.9.3.3. See Troubleshooting issues with iTunes for Windows update - Apple Community for general advice. Direct links to the most recent builds can now be found at the very bottom of the user tip.


tt2

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iTunes doesn't play m4a files?

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