You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

My xa max have a poor signal in indonesia

why my xs max have poor signal in indonesia

Posted on Apr 29, 2019 11:54 PM

Reply

Similar questions

My iphone is not having signal in Colombia Why my iphone don't have a signal in Colombia?
213 1
request to enable a signal in Chile good afternoon, I'm Katherine. I need it to activate a 5G signal in Chile, please. I asked Entel, it told me that Apple has not yet enabled it, it has deactivated 5G signal in Chile That is why I was having doubts, I contact Apple to request to activate in Chile. thank you greetings i am deaf
148 3
Please Update Wlan Channel Country Regulation for Indonesia Indonesia WLAN Channel Based on Latest Minister of Communication and Informatics Regulations (Regulation No.1 / 2019 - Lampiran II) https://jdih.kominfo.go.id/produk_hukum/unduh/id/676/t/peraturan+menteri+komunikasi+dan+informatika+nomor+1+tahun+2019+tanggal+24+april+2019 1. 2400 – 2483,5 MHz (Channel 1-13) - Indoor 500 mW / Outdoor 4 Watt - 40 Mhz Bandwidth 2. 5150 – 5250 MHz (Channel 32-42) - Indoor 200 mW - 80 Mhz Bandwidth 3. 5250 – 5350 MHz (Channel 44-48) - Indoor 200 mW - 80 Mhz Bandwidth 4. 5725 – 5825 MHz (Channel 149-161) - Indoor 200 mW / Outdoor 4 Watt - 80 Mhz Bandwidth With latest IOS 15 using iPhone 13, and for over 3 years goverment regulations update, It seems Apple does not follow regulations from the Indonesian government, our Apple devices can't make connection to several 5Ghz Wlan (channel 36-48) when device region setting set to Indonesia, how to give feedback to Apple firmware developer to follow latest country regulation? Please help.. Thank You.
768 1

3 replies

Level 1

33 points

Apr 30, 2019 12:57 AM in response to denni64

Your XS Max isn't compatible with the network that you are using in Indonesia. The best possible solution is to visit nearest Apple Store and get your iPhone configured with the network that you are using.
There may be chance that you are living in busy or dense area where signals are blocked due to noise and destruction. Try switching the area. If it worked then you need a carrier that works in area where you living and if that doesn't work then follow step 1.

Reply

Apr 30, 2019 12:48 AM in response to denni64

Call your carrier to discuss. As it carrier related

Reply

Apr 30, 2019 1:19 AM in response to IK070

With respect the iPhone does work so point one is not needed. Just have a poor signal suggested that. The second point is valid and a good call!

Reply

My xa max have a poor signal in indonesia

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up