keynote wil not update

Hello, i'm on a laptop on OS X El Captain and just want to open a keynote file i was sent. I went to update my keynote in the app store but when i click on it, the loading icon just continues to spin. please help. why is this happening? thank you

MacBook Pro 13", OS X 10.11

Posted on Apr 30, 2019 8:54 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 30, 2019 9:24 AM

Keynote in the Mac App Store now requires macOS High Sierra or later. See if you can sign into iCloud.com and use Keynote for iCloud to open your .key document.

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

keynote wil not update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.