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Pre-ordered an album and cannot download

I pre-ordered No Geography from The Chemical Brothers on March 23, and four songs were able to download that day. The album was released on April 12, but I don't have the rest of the songs on my phone nor my PC.

When I go to Account-->Purchased there is nothing

When I go to Store, the rest of the songs say "Purchased" under Price column, but I don't have them, I can't download them, I can't do anything.


What is happening??

iPhone 8, iOS 12

Posted on Apr 30, 2019 3:57 PM

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Question marked as Top-ranking reply

Posted on May 1, 2019 11:48 PM

Have you now paid for them (pre-orders are only paid for on release, not at the time of pre-ordering) ?


If you have paid for them (i.e. they show on the account's purchase history) : Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books - Apple Support

1 reply
Question marked as Top-ranking reply

May 1, 2019 11:48 PM in response to alexandroscgb

Have you now paid for them (pre-orders are only paid for on release, not at the time of pre-ordering) ?


If you have paid for them (i.e. they show on the account's purchase history) : Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books - Apple Support

Pre-ordered an album and cannot download

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