Cannot turn off two factor authentication

Question

Cannot turn off two factor authentication

I want to turn OFF two factor authentication, but it is not an option in my account details when I click "edit" in the security section of my account. It is also NOT an option to turn off on my iphone. And, I NEVER get prompted with the correct dialog box to enter both the password and security code (I know how to enter them both in the same field) on the mac. So, my calendar is not synched, for instance. I hate this. I've spent hours on it, all because I changed my apple password. Very frustrating.

iPhone 6, iOS 10

Posted on May 1, 2019 8:09 AM

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Answer 1

Top-ranking reply

FoxFifth

Level 10

472,167 points

May 1, 2019 9:29 AM in response to granolagirl1970

See the following from Two-factor authentication for Apple ID - Apple Support

If you already use two-factor authentication, you can no longer turn it off. Certain features in the latest versions of iOS and macOS require this extra level of security, which is designed to protect your information. If you recently updated your account, you can unenroll for two weeks. Just open your enrollment confirmation email and click the link to return to your previous security settings. Keep in mind, this makes your account less secure and means that you can't use features that require higher security.

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Answer 2

May 1, 2019 10:21 AM in response to FoxFifth

Well why does my mac not give me the input box with the field to accept the password security code?

this security is too much if the owner can't perform the functions they need, like a simple calendar synchronize!

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Answer 3

Eric Root

Level 10

684,591 points

May 1, 2019 12:26 PM in response to granolagirl1970

What happens if you have a password box and enter the password followed by the code or ABC123?

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Cannot turn off two factor authentication

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