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Yesterday, upon normal use of my computer, my screen has stopped working.
Along the bottom of the screen, I can see strips of uneven lights and the screen will turn off if I open my computer screen more than forty degrees. The screen will often look extremely dim, but can be seen if a light is flashed to it.
Please help!!
MacBook Pro 13", macOS 10.14
loyal_customer_since06 wrote:
Yesterday, upon normal use of my computer, my screen has stopped working.
Along the bottom of the screen, I can see strips of uneven lights and the screen will turn off if I open my computer screen more than forty degrees. The screen will often look extremely dim, but can be seen if a light is flashed to it.
Yes this is a known issue with both 2016 and 2017 with the projector cable.
Only thing you can do is take it in for repair.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
outside the USA
https://locate.apple.com/country
From iOS app online Genius Bar appointment:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
If you can see the screen when you shine a light on it, it sounds like a bad backlight inverter. You'll need to have it repaired.
MacBook Pro 2016 13” Screen not working
