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Wipe I cloud when trading old phone in ?

My wife just bought a new IPhoneXR and backed it up from Itunes so she is up and running. Today we received the box to send her old phone back to Apple and the instructions say not only to wipe the phone back to factory reset, but to also wipe her Icloud data. Won't this remove her contacts from the new phone as well? Why is it necessary to wipe her Icloud as she still has devices connected to it?

Posted on May 2, 2019 8:33 PM

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Posted on May 2, 2019 8:38 PM

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support lists the steps you should take to preserve your iCloud data.

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Wipe I cloud when trading old phone in ?

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