You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Upgrade OS X Yosemite 10.10.5 to what ever it will upgrade to

I have downloaded El Capitan and will not load and then tries Mojave and it says it will not upgrade either. Help

iMac, OS X 10.10

Posted on May 3, 2019 10:34 PM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2019 11:33 PM

It would be nice if you had included what Mac you have and what age it is, this determines what OS you can upgrade to.

Upgrading your Mac to a newer OS can only been done through the App Store. Read the following links thoroughly.

How to upgrade to OS X El Capitan - Apple Support

How to upgrade to macOS Sierra - Apple Support

How to upgrade to macOS High Sierra - Apple Support

How to upgrade to macOS Mojave - Apple Support

Please note that if the App Store detects that your Mac can upgrade to a newer OS than El Capitan you will be refused the download of El Capitan.

Make a full back up first, see if any third party apps you use have updates available so they will work in the new OS. also check that any printers/ scanners etc that you use have updated drivers and software so they will continue to function in the new OS.

2 replies
Question marked as Top-ranking reply

May 3, 2019 11:33 PM in response to ManMorgan

It would be nice if you had included what Mac you have and what age it is, this determines what OS you can upgrade to.

Upgrading your Mac to a newer OS can only been done through the App Store. Read the following links thoroughly.

How to upgrade to OS X El Capitan - Apple Support

How to upgrade to macOS Sierra - Apple Support

How to upgrade to macOS High Sierra - Apple Support

How to upgrade to macOS Mojave - Apple Support

Please note that if the App Store detects that your Mac can upgrade to a newer OS than El Capitan you will be refused the download of El Capitan.

Make a full back up first, see if any third party apps you use have updates available so they will work in the new OS. also check that any printers/ scanners etc that you use have updated drivers and software so they will continue to function in the new OS.

Upgrade OS X Yosemite 10.10.5 to what ever it will upgrade to

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.