Photos in Camera Roll are just black

Just an FYI for others trying to solve the issue...
... all recent photos are show black thumbnails.

-deleted iPod thumbnail cache, sync, no help
-hard reset, sync, no help
-added album from iPhoto, sync, no help
-deleted some photos, sync, no help

iPhone 3G, post upgrade to 4.0.1

I have the same problem too, mine showed up today after the latest 4.0 patch. Another reason for me to switch to a android phone. I have the 3G model iPhone.

Well finally took the phone to APPLE and they looked at it nothing wrong with the phone but told me they have a fix in the works and that it all due to the software upgrade. They should have a fix soon and will put out asap so nothing to do except wait.

Greetings,

This is one of the very few issues that I have had with any iPhone. The thumbnail that is supposed to show a flick, is just a black box, not all of the images, just a few. If you select it, it displays properly, but reverts back to black, when done.

The only way I could get rid of the black thumbnails was to delete all of the images from the phone, after backing them up, and then adding them back.

I tried the resetting, rebooting (hard), etc - I cold email them to myself, but there were too many of them. That's lame anyway.

I used PhoneView, but you can use iPhoto as well. If the flicks are already in iPhoto, remove them first, and then import them again, and this time tell iPhoto to remove them from the iPhone. iPhoto is the best way, as it retains all the metadata, and other information.

If you're stuck with Winblows, it may not be as easy. I don't know if PhoneView has a version for it, but there are any number of apps out there for Winblows that should be able to do the same thing.

Cheers,
M.
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maduch wrote:
Same problem here since the update to 4.0.1
iPhone 3G original no hacks.
All pictures that were taken between update 4.0 and 4.0.1 have black thumbnails. Before I updated to 4.0.1 it was all fine.
I tried all the hints I found here and elsewhere, nothing helped :'(
Any help is welcome...

exact same thing here

Message was edited by: YSR50

Have the same problem but took the phone to Apple and they told me nothing wrong wiht the phone, there is a fix coming soon so Im told as it's a software issue with the new iOS

I'm having the exact same problem with my 32GB iPhone 4 on 4.0.1. I've tried the following like others...

-deleted iPod thumbnail cache, sync, no help
-hard reset, sync, no help
-added album from iPhoto, sync, no help
-deleted some photos, sync, no help

Since iOS 4.0.1 made my Camera Roll thumbnails go black, I had no choice but to pull all pics off my camera roll and into a folder on my desktop (PC) that I sync via iTunes. So now all photos that were previously in the camera roll are now in another album/folder. Not a big deal.

All geotags from the camera roll pics were retained and all pics in this new album/photo are correctly represented in 'Places.'

Wait I just figured it out! I bet we are just looking at them wrong!!! Let alone how we might be holding the phone itself. I'm getting tired of Apple using the updates as more of a Beta test. They need to have better QA and try it themselves before they release it.

I have the same problem too. A reboot would not cure the problem either. As for the photos I didn't move or rename them or anything. Just after the 4.01 update it for some reason messed up the camera roll view. And here I thought the update was just to take away our signal strength bars. It appears it did more then that now.

So after spending the best part of an hour on the phone speaking to an apple frontline employee, who then had to be put in a line to speak to one of the product specialists.

End result. We know about it. There's no fix at the moment. We recommend you restore your device, but when you do it, set the iphone up as a new device completely. And yes, all of your settings will still be there.

Well I can safely say that it solved the problem with the black boxes. All gone! Alas, so are all my photos (which I thankfully copied directly from the DCIM folder in windows to my laptop)

Bit frustrating to lose all my calendar entries, but the rest of it (including the 160 odd apps have been transferred back on now. And it seems to be syncing quicker as i just have a "camera roll" folder containing all my previous photos sync'd up to the photos part of itunes, so it doesn't have to sync the actual camera roll each time!!

C'mon apple. Sort and test your products/software thoroughly first!

Yeah I had an apple tech wanting me to do the same thing. I was going to start doing it till after thinking how much stuff will be lost at their expense and decided against it for now. It does solve the problem only because you have now deleted your pictures. Not really a solution. Although a friend of mine has the new iphone 4 and even this did not help him. He has had to return 2 phones because of defects. He only stays now because of the expensive Apps he has already bought.

This isn't a solution, but for a quick "fix" I just took screen shots of the pics that had black thumbnails (I only had 20).

I've got the same issue after the upgrade to 4.0.1 - all photos taken between the last backup and the upgrade (around 24 photos) are showing as black in the camera roll, but all photos taken since the upgrade are shown as thumbnails. Why has this upgrade affected only photos taken between the 4.0.0 and 4.0.1 upgrades?? Some more rigourous regression testing is needed by Apple techies before they unleash these upgrades on us.

I've tried all the solutions given to others by Apple Support and Apple store staff, no luck, so guess I'll just have to wait till Apple come up with a fix for this and install that upgrade too and keep fingers crossed that nothing else gets screwed up in that process.

Same problem here. I just updated my iPhone 4 to OS 4.0.1 and now my ~300 something pictures and videos are all black. I've read through all 3 pages, and have tried everything short of restoring and setting up as a new device. I guess it's just a waiting game now. Please help, Apple!!!