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My daughter has a iPhone SE and one IPAD. Yesterday she was willing to update her footprints and learned that that in Setting menu of iPad (and also of her iPhone) it was not available anymore the "Touch ID & PassCode" setting, the menu was disappeared.
I tried to set the iPhone to default settings and to restore it through iTunes back up, but the problem remains.
Is there anyone who can advice us?
thx
G
iPhone SE
Try Some Troubleshooting?
For help with the above on later models, including iPhone 7, 7s, 8 or later, iPad Pro 11" and iPad Pro 12.9" models, please refer to If your iPhone, iPad, or iPod touch won't turn on or is frozen.
If all else fails then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. If you did not purchase it from Apple then you will need to look to the vendor for service or How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).
Try Some Troubleshooting?
For help with the above on later models, including iPhone 7, 7s, 8 or later, iPad Pro 11" and iPad Pro 12.9" models, please refer to If your iPhone, iPad, or iPod touch won't turn on or is frozen.
If all else fails then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. If you did not purchase it from Apple then you will need to look to the vendor for service or How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).
touch ID & passcode menu is disappeared from setting
