Add a Canon printer driver not listed

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Level 1

23 points

Add a Canon printer driver not listed

Hello,

I have to add, in a Filemaker development, the page setup for a specific Canon printer.

Every printer has different printing area size, depending on the mechanics type of ink, brands, the sizes of the edges could be slightly different.

This document has to be very precise and I have to specify to print it on a Canon Image Runner 3320.

I downloaded the Canon driver, but how can I install the driver if I don't have the printer in my network?

The driver has a .ppd extension (CNADVC3320X1.PPD).

I try to put in Library/Printers/PPDs/Contents/Ressources/ but I can't select the driver.

There is no installation App with this driver.

iMac - MacOS 10.14.4

Thank you

Regards

Ben

iMac 27" 5K, macOS 10.14

Posted on May 7, 2019 4:55 AM

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Answer 1

Eau Rouge

Level 8

42,656 points

May 7, 2019 5:12 AM in response to Minuit

Click on this link to the Canon website, https://www.canon.co.uk/support/products/imagerunner/ir3320i.html?type=drivers&language=en&os=macos%2010.14%20(mojave) make sure to select Mojave under Operating System, scroll down and click on the Download button. Once downloaded double click the .dmg file to open it. A Finder window will open with display of folders with corresponding Canon printer names, there is a Read Me at the bottom of the window, this will tell you how to install the correct driver for your printer and the location it should be placed. Scroll down the Read Me to the section Mac OS X 10.5 or later which will describe how to set the printer up in System Preferences.

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Answer 2

May 7, 2019 7:11 PM in response to Minuit

Open a web browser and enter the URL:

localhost:631

This will open up the CUPS administration page. You may be able to create a printer and add just the PPD file in the process. It may also have the CUPS+Gutenprint driver as well. I'm sure the driver will have an affect on the layout process as well.

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Answer 3

May 7, 2019 7:35 PM in response to Minuit

Call Canon customer service and ask for technical help. The telephone number is1-800-652-2666

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Answer 4

Eau Rouge

Level 8

42,656 points

May 8, 2019 1:06 AM in response to Minuit

Well you cannot expect to set up the printer settings without the printer being present, you will need to take the Mac to the printer, and add it to the Printer & Scanner preferences. It is only then that you can alter things when the printer is offline or not present.

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Answer 5

Eau Rouge

Level 8

42,656 points

May 8, 2019 12:10 AM in response to Eau Rouge

So as you can see from your screenshot, you have opened the .gz file, the instructions don't say to do that, you move the .gz file to the Resources folder, look at your Epson drivers. Have you actually attached the printer to your mac, this will be necessary for it to appear in Printers & Scanners dialogue.

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Answer 6

Minuit Author

Level 1

23 points

May 8, 2019 12:23 AM in response to Eau Rouge

Hello,

yes you are right, I opened the .gz file in my screenshot.

I tried first without opening them, but since I can't see the driver, I tried when they were open.

As I explain, I don't have this printer connected to my iMac.

I created a very precise layout in FileMaker and this program will be install on another computer (different building) where they have the Canon printer.

Every printer has a different print area size.

I need to print at the maximum possibility of this printer (has close to the edges has possible) and that's why I need to install this driver to my computer to get the right dimensions.

Regards

Ben

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Answer 7

Minuit Author

Level 1

23 points

May 7, 2019 7:44 PM in response to Eau Rouge

I have done exactly this, but no result.

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Answer 8

Minuit Author

Level 1

23 points

May 7, 2019 7:47 PM in response to HWTech

Safari can't connect…

???

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Answer 9

Minuit Author

Level 1

23 points

May 7, 2019 11:22 PM in response to Eau Rouge

Hello,

I try with a second Canon driver, but they don't appears.

Only my Epson is available.

I restarted the iMac -> normally it should not be necessary.

What did I made wrong?

Thanks

Ben

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Answer 10

Minuit Author

Level 1

23 points

May 8, 2019 1:08 AM in response to Eau Rouge

It's a shame and it's a regression, I remember we could do it ... a long time ago.

Thank you for help

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Answer 11

Eau Rouge

Level 8

42,656 points

May 7, 2019 10:50 PM in response to Minuit

So just to confirm did you download the file from the link I provided. did you open the .dmg file by double clicking on it,

did you then read the Read Me, open your printers folder and move the .gz file to the location described in the Read Me. Did you then scroll down the Read Me to the section I mentioned and followed the instructions to add your printer to System Preferences> Printers & Scanners, the printer needs to be attached and on. did you restart the Mac. Can you show some screenshots please, first of the printer driver and its location, and of your System Preferences> Printers & Scanners preferences.

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Add a Canon printer driver not listed

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