You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

wall power outlet for my new ipad 5 generation

My wall power outlet is vary hot during charging my ipad 5 is it normal

iPad mini, iOS 12

Posted on May 8, 2019 4:34 AM

Reply
Question marked as Top-ranking reply

Posted on May 8, 2019 5:54 AM

Very Hot (not just gently warm) indicates a problem. You don't say clearly if you mean the wall mounted power socket is getting hot, or the charging adapter. Whatever, it should not get hot.


If the socket itself is getting hot unplug the power adapter and examine the pins which connect to the socket, looking for signs of overheating or sparking (pitting). If it looks OK try a different wall socket.


If it is just the power adapter getting hot, try a different power adapter with USB connector for the Lightning cable. Genuine Apple is recommended for long term, but any other adapter will do for testing.

2 replies
Question marked as Top-ranking reply

May 8, 2019 5:54 AM in response to sylvie146

Very Hot (not just gently warm) indicates a problem. You don't say clearly if you mean the wall mounted power socket is getting hot, or the charging adapter. Whatever, it should not get hot.


If the socket itself is getting hot unplug the power adapter and examine the pins which connect to the socket, looking for signs of overheating or sparking (pitting). If it looks OK try a different wall socket.


If it is just the power adapter getting hot, try a different power adapter with USB connector for the Lightning cable. Genuine Apple is recommended for long term, but any other adapter will do for testing.

wall power outlet for my new ipad 5 generation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.