You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone XS Max signal drop

Ive been having trouble with my IPhone XS Max On t mobile for the past few months losing signal. The signal will just drop randomly then come back in a few seconds. Some days it will be working fine but other days the signal might drop a couple of times in a minute or so even droppings calls. I have a clear case on it but it drops the signal even when the case isn’t on. I already reset the network settings and reinserted the SIM card. SIM card doesn’t look damaged and I don’t really wanna reset my whole phone if it’s not gonna fix the issue.

iPhone XS Max, iOS 12

Posted on May 8, 2019 1:31 PM

Reply
Question marked as Top-ranking reply

Posted on May 8, 2019 2:45 PM

Does it show no service/searching or does it show any alerts?

There are a couple of additional steps in If you see No Service or Searching on your iPhone or iPad - Apple Support

Hope that helps!

2 replies

iPhone XS Max signal drop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.