Itunes will not install
Itunes gives me the message that a previous version must be uninstalled.
There is no previous version.
I have read all the articles and worked through all of the uninstall/re-install scenarios.
Nothing helps.
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Itunes gives me the message that a previous version must be uninstalled.
There is no previous version.
I have read all the articles and worked through all of the uninstall/re-install scenarios.
Nothing helps.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
Some more details then:
tt2
I was answering all these questions and thought I'd give running as an administrator one more shot. I don't know what changed but iTunes installed.
Thank you so much for your help and quick responses.
You're welcome. 🙂
tt2
Nothing here was helpful.
Itunes will not install