iPhone USB Adapter not working

My iPhone XS Max is not charging since Tuesday. But before going to the Apple , I tried to make use of a different adapter, it worked. Just to let you know, my original adapter from the phone I’ve bought,

my iPhone 6 adapter and iPad

adapter did not work. But when I used samsung and huaweii’s adapter (power brick), my phone charged. Is this an adapter issue, or a charging port issue from my phone?

iPhone XS Max, 12

Posted on May 9, 2019 8:45 AM

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Posted on May 9, 2019 4:47 PM

Your troubleshooting suggests that the USB block failed.


If your phone is under warranty, make an appointment at an Apple store and bring the phone, lightning cable and block in to get checked out.


If it's out of warranty, then it's up to you to replace the charger - or just use a different one if you have multiples around the house. As long as they're from reputable companies, they can safely charge your phone.


~Lyssa

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Question marked as Top-ranking reply

May 9, 2019 4:47 PM in response to KrisAngela

Your troubleshooting suggests that the USB block failed.


If your phone is under warranty, make an appointment at an Apple store and bring the phone, lightning cable and block in to get checked out.


If it's out of warranty, then it's up to you to replace the charger - or just use a different one if you have multiples around the house. As long as they're from reputable companies, they can safely charge your phone.


~Lyssa

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iPhone USB Adapter not working

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