I would do a manual backup again.
A little background on my experiences.....
I was trying to backup my daughter’s iPhone 6 to iCloud in anticipation of getting a new phone for her. She had iTunes backups but I wanted redundancy for her phone like I have for my devices. Anyway, her backup was going to be about 8.5 GB. I initiated the backup on my own. It seemed to go well for about 30 minutes but the estimates times kept changing. The time would go up, and then it would drop. It went like this for about another hour and I didn’t see any real progress. I got impatient so I stopped the backup, restarted her phone and tried again. The second time it went very smoothly and took less than 90 minutes.
On occasion, my wife’s iPhone and my iPhone will not backup automatically overnight and we get the cryptic “some files were not available for backup” and the backup doesn’t take place. If I try to start a backup on my own, 9 times out of 10 it will not work. The phones will not allow me to quit the backup (turn the iCloud backup off) or sometimes I can’t restart the backup. So what I do is quit the settings app, restart the phones, start another backup on my own and it never fails to work when I do that.
YMMV, but I have done this over and over again with success. You have nothing to lose since the backup isn’t working anayway.