Been haked

Hi, i've been recieving mails from "apple support" telling me that my apple id was used to sign in in to a new browser in spain, and that didnt happen. Then i recieved an email from "my email" telling me that i had to pay 4000usd for not to share my videos or pics to all my facebook, what can i do?

iPhone 6s, iOS 10

Posted on May 9, 2019 10:26 AM

Reply
3 replies

May 9, 2019 10:29 AM in response to -desperate

They are scams, do not respond. In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Forward it as an attachment to reportphishing@apple.com


May 9, 2019 10:31 AM in response to -desperate

Those emails are not from Apple. They are phishing scams. Your account has not actually been hacked unless you followed the link in the emails and supplied your account information to the scammers. See Avoiding Phishing Scams.


(Note that I may receive some form of compensation, financial or otherwise, from my recommendation or link, because some pages on the site contain small banner ads).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Been haked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.