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Is this a real apple issue or is someone trying to hack my account?

I received this email today but the format of the email looks nothing like my normal apple emails and the location at the bottom is incorrect. Is this a hacker? If so apple needs to send out a warning to users.




[Image Edited by Moderator to Remove Personal Information]

iPhone 6s Plus, iOS 12

Posted on May 10, 2019 7:33 AM

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Posted on May 10, 2019 7:46 AM

It is phishing. Apple will never threaten to disable your account. In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Forward it as an attachment to reportphishing@apple.com

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Question marked as Best reply

May 10, 2019 7:46 AM in response to Morg_zzz

It is phishing. Apple will never threaten to disable your account. In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Forward it as an attachment to reportphishing@apple.com

May 10, 2019 7:46 AM in response to Morg_zzz

You mean notify users like this? -->Identify legitimate emails from the App Store or iTunes Store - Apple Support


Millions, if not billions, of users receive fraudulent emails every day, and not just about Apple devices. If you can think of a way to notify all of them to not fall for scams and then assure that they don't you would become a hero.




Is this a real apple issue or is someone trying to hack my account?

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