Invalid Serial Number

Hi, im new in Apple products and my 1st iDevice was iPhone XS Max but i have one issue about ‘Invalid Serial Number ‘ whenever i tried to check my device coverage on Apple Website. Last month I checked it work but now it wont happen again and i can use the device with no problems. Anyway how to fix that issue?



[Image Edited by Moderator to Remove Personal Information]

Posted on May 10, 2019 2:18 PM

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2 replies

May 10, 2019 3:20 PM in response to ChrisJ4203

Yeahh i’ve even tried to long hold n copy the serial number both in General-About and on Manage Apple ID page but still invalid. I’ve talk to advisor and they told me that my device doesnt have a problem when they checked it and set a schedule for me on Monday. So while waiting i think why not im asking other users in communities 😅 when i check it on 3rd party website it showed all my device detail but not work on Apple website.

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Invalid Serial Number

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